1. Introduction

TheSeeder (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the TheSeeder platform.

2. Information We Collect

We collect the following types of information:

Account information: Name, email, phone number, password (encrypted)
Profile information: Avatar, bio, social media links
Content: Posts, images, and videos you create or upload through the Service
Usage data: Information about how you interact with the platform
Device information: Browser type, operating system, IP address
Social media data: Public performance metrics from connected social media accounts (views, likes, comments)
Payment information: Bank account details for payment purposes (seeders and KOLs only)

3. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Service
Process payments and manage payroll
Power AI-assisted content creation and moderation
Analyze campaign and content performance
Send service-related notifications
Protect against fraud and abuse
Comply with legal obligations

4. AI Data Processing

The Service uses artificial intelligence (AI) to process content for moderation, suggestion generation, and performance analysis. Your content may be sent to third-party AI providers (such as Anthropic) for processing. We do not use your content to train AI models.

5. Data Sharing

We do not sell your personal information. We may share data with:

Tenant administrators: Your content and performance metrics are visible to your organization's administrators
Service providers: Third parties that help operate the platform (cloud hosting, AI processing, email services)
Legal requirements: When required by law or to protect our rights

6. Data Security

We implement appropriate security measures to protect your data, including:

Password encryption using scrypt
Multi-tenant data isolation at the database level (Row-Level Security)
HTTPS connections for all data transmission
Role-based access controls (RBAC)
Security monitoring and logging

7. Data Storage

Your data is stored on servers in the Southeast Asia region (Singapore). We retain your data for the duration of your account activity and for a reasonable period after account cancellation for audit and legal compliance purposes.

8. Your Rights

You have the right to:

Access and download your personal data
Request correction of inaccurate information
Request deletion of your account and associated data
Opt out of marketing communications
Revoke access to connected social media accounts

9. Cookies

We use essential cookies necessary for platform operation (session authentication). We do not use third-party advertising tracking cookies.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification.

12. Contact

If you have questions about this Privacy Policy, please contact us:

TheSeeder
Email: hello@theseeder.online
Website: www.theseeder.online